Return policy

You have the right to return a product, without penalty and without any tariffs, within 14 calendar days from the date of receipt by sending the returned product to the following address:

TWOSCOOPS

Christian Union Street, number 25,

Nea Ionia,

P.C. 14231,

Contact number: 6988531053

Hours of communications: Weekdays 18:00-21:00 and Saturdays 10:00 – 14:00

You can either change the product or request a refund.

Returns (in either of the above two ways) are accepted only if the products you wish to return are in the same condition in which you received them, within the packaging of each product (including labels with product information that should not have been removed). Upon return, the products must be accompanied by the relevant documents for their purchase and delivery. Otherwise, where the product does not meet the above conditions, its return will not be accepted and will be returned to you at your own expense.

You can return the product for free only the first time, through the company ACS Courier. Use of another company is the sole responsibility of you. If there is a return with another company, at the recipient’s charge (i.e. TWOSCOOPS), the refund will not even be accepted by our company. If you return the products, and depending on the payment method of your original order, your refund will be completed within 30 days from the date we receive the products. Shipping and cash on delivery costs already charged during the initial shipment of your order are non-refundable. No returns on socks and accessories are accepted. For products that are at a discount, only changes to a number are accepted.

In case of a defective product, you reserve the right to return it with the possibility of replacing it. In this case, the shipping costs of the new product or the return of your money are borne exclusively by the company.

You have the option to cancel your order before its completion by going to the previous page and removing all products from the cart.